International shipping time is approximately 4-7 business days.
Terms and conditions
The conclusion of a contract between the Buyer and the Seller may occur in two ways.
Before placing an order, the Buyer has the right to negotiate all provisions of the contract with the Seller, including those amending the provisions of these terms and conditions. These negotiations should be conducted in writing and addressed to the Seller (DHJ Daria Romankiewicz-Hańska, ul. Andrzeja Struga 14, 65-331 Zielona Góra).
If the Buyer resigns from the possibility of concluding a contract through individual negotiations, the following regulations and relevant legal provisions shall apply.
Terms and conditions
§1 Definitions
1. Personal Data Administrator:
DHJ Daria Romankiewicz-Hańska
ul. Andrzej Struga 14
65-331 Zielona Góra
NIP: 929 179 79 81, REGON: 081182587
2. Postal address - name and surname or name of the institution, location in the town (in the case of a town divided into streets: street, building number, apartment or premises number; in the case of a town not divided into streets: name of the town and property number), postal code and town.
3. Complaint address:
DHJ Daria Romankiewicz-Hańska
ul. Andrzej Struga 14
65-331 Zielona Góra
4. Delivery price list – a list of available delivery types and their costs available at https://happymess.co/pages/dostawa-i-platnosc.
5. Contact details:
DHJ Daria Romankiewicz-Hańska
ul. Andrzej Struga 14
65-331 Zielona Góra
e-mail: sklephm@happymess.co
phone: +48 519 761 114
6. Personal data – any information relating to an identified or identifiable natural person. Information is not considered to be personally identifiable if it would require excessive costs, time, or effort.
7. Sensitive data – personal data containing information on racial or ethnic origin, political opinions, religious or philosophical beliefs, religious, party or trade union membership, as well as data on health, genetic code, addictions, sexual life, convictions, penalties and fines, as well as other decisions issued in court or administrative proceedings.
8. Delivery – a type of shipping service. For deliveries outside the European Union, the delivery cost does not include any customs duties and import taxes, which are the sole responsibility of the Buyer.
9. Proof of purchase – invoice, bill or receipt issued in accordance with the Act on Tax on Goods and Services of 11 March 2004, as amended, and other applicable legal provisions.
10. Product card – a single store subpage containing information about a single product.
11. Customer – an adult natural person with full legal capacity, a legal person or an organizational unit without legal personality but with legal capacity, making a purchase from the Seller directly related to its business or professional activity.
12. Civil Code – the Civil Code Act of 23 April 1964, as amended.
13. Code of good practice – a set of rules of conduct, in particular ethical and professional standards, referred to in Article 2, point 5 of the Act on Counteracting Unfair Market Practices of 23 August 2007, as amended.
14. Consumer – an adult natural person with full legal capacity who makes a purchase from the Seller that is not directly related to his or her business or professional activity.
15. Entrepreneur with consumer rights – a natural person for whom the sales contract concluded with the Seller is directly related to his/her business activity, but the content of this contract indicates that it is not of a professional nature for this person, resulting in particular from the subject of the business activity performed by him/her, made available on the basis of the provisions on the Central Register and Information on Business Activity.
16. Basket – a list of products prepared from the products offered in the store based on the Buyer's choices.
17. Buyer – both Consumer and Customer.
18. Place of delivery of the goods – postal address or collection point indicated in the order by the Buyer.
19. The moment of delivery of the item – the moment when the Buyer or a third party designated by him for collection takes possession of the item.
20. ODR online platform – an EU online service operating under Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC and available at https://consumer-redress.ec.europa.eu/index_en
21. Payment – the method of payment for the subject of the contract and delivery listed at https://happymess.co/pages/dostawa-i-platnosc
22. Authorized entity – an entity authorized to provide out-of-court resolution of consumer disputes within the meaning of the Act on Out-of-Court Resolution of Consumer Disputes of 23 September 2016, as amended.
23. Privacy Policy - the principles of processing the personal data of Buyers by the Personal Data Administrator, the rights of Buyers and the obligations of the Data Administrator, which can be found at: https://happymess.co/pages/polityka-prywatnosci
24. Consumer law – Consumer Rights Act of 30 May 2014.
25. Product – the minimum and indivisible quantity of items that may be the subject of an order, and which is given in the Seller’s store as a unit of measurement when determining its price (price/unit).
26. Subject of the contract – products and delivery that are the subject of the contract.
27. Subject of the performance – the subject of the contract.
28. Pick-up point – the place of delivery of the goods, other than a postal address, listed in the list provided by the Seller in the store.
29. UOKiK Register – register of authorized entities maintained by the Office of Competition and Consumer Protection under the Act on Out-of-Court Resolution of Consumer Disputes of 23 September 2016, as amended, and available at: https://uokik.gov.pl/rejestr_podmiot_uprawnionych.php
30. GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC
31. Item – a movable item that may be or is the subject of a contract.
32. Store – online service available at www.happymess.co, through which the Buyer can place an order.
33. Seller:
DHJ Daria-Romankiewicz Hańska
ul. Andrzej Struga 14
65-331 Zielona Góra
NIP: 929 179 79 81, REGON: 081182587
registered and visible in the CEIDG register at:
https://aplikacja.ceidg.gov.pl/ceidg/ceidg.public.ui/SearchDetails.aspx?Id=8e8aef59-7043-4cc1-9971-f92fd34ddcee
BANK ACCOUNT: 08 2490 0005 0000 4600 1611 2370
34. System – a set of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data via telecommunications networks using a terminal device appropriate for a given type of network, commonly referred to as the Internet.
35. Completion date – the number of hours or business days specified on the product card.
36. Agreement – an agreement concluded away from the business premises or at a distance within the meaning of the Consumer Rights Act of 30 May 2014 in the case of Consumers and a sales agreement within the meaning of Article 535 of the Civil Code Act of 23 April 1964 in the case of Buyers.
37. Defect – both a physical defect and a legal defect.
38. Physical defect – non-conformity of the sold item with the contract, in particular if the item:
a. it does not have the properties that a thing of this type should have due to the purpose specified in the contract or resulting from the circumstances or intended use;
b.does not have the properties of which the Seller assured the Consumer,
c. is not suitable for the purpose of which the Consumer informed the Seller at the conclusion of the contract, and the Seller did not raise any objection to such purpose;
d.was delivered to the Consumer in an incomplete state;
in the event of incorrect installation and commissioning, if these activities were performed by the Seller or a third party for which the Seller is responsible, or by the Consumer who followed the instructions received from the Seller;
f. it does not have the properties assured by the manufacturer or his representative or the person who introduces the item into circulation within the scope of his business activity and the person who, by placing his name, trademark or other distinguishing mark on the sold item, presents himself as the manufacturer, unless the Seller was not aware of these assurances or, judging reasonably, could not have been aware of them or they could not have influenced the Consumer's decision to conclude the contract, or if their content was corrected before the conclusion of the contract.
39. Legal defect – a situation when the sold item is the property of a third party or is encumbered with the right of a third party, and also if the restriction on the use or disposal of the item results from a decision or ruling of a competent authority.
40. Order – a declaration of intent of the Buyer submitted through the store, clearly specifying: the type and quantity of products; the type of delivery; the type of payment; the place of delivery of the goods, the Buyer’s data and aiming directly at concluding a contract between the Buyer and the Seller.
41. Complaints – complaints should be submitted via e-mail (sklephm@happymess.co), including the date of purchase, amount, order number and name, size of the goods you received, as well as photos and a description of the reason for the complaint.
The package with the exchanged goods should be sent to the following address:
Happymess
ul. Andrzeja Struga 14, 65-331 Zielona Góra
tel: +48519761114
e-mail address: sklephm@happymess.co
The package should be sent via any courier directly to the address listed above. We do not accept packages sent cash on delivery, to a parcel locker, or to a collection point.
The cost of shipping the goods is borne by the seller.
In the event of a justified complaint, the damaged goods will be repaired or replaced with another, full-value product, and if this is impossible (e.g. due to stock running out), the store will refund all transaction costs incurred by the customer or offer them other goods available in the store to choose from.
Any refunds of transaction costs are made by bank transfer to the account indicated in the refund form.
Complaints are considered within 14 days of receipt of the shipment.
The Seller is liable for any lack of conformity of the goods with the contract that exists at the time of delivery and is discovered within two years from that time, under the terms of the Consumer Rights Act.
Complaints regarding non-conformity of goods with the contract are not subject to, in particular:
a) mechanical damage (e.g. tears, cracks, abrasions) and thermal damage occurring after the goods were delivered to the Buyer and resulting from their improper use or the action of external factors;
b) damage resulting from improper maintenance or lack thereof (e.g. discoloration or destruction of the material resulting from washing at an inappropriate temperature or using inappropriate agents, contrary to the recommendations given on the product label);
c) natural wear and tear of the product occurring as part of proper use (e.g. normal wear and tear of shoe soles, natural pilling of fabrics, fading of clothing colour as a result of long-term use and repeated washing).
Differences in the appearance of the goods resulting from the individual settings of the monitor or screen of the Buyer's device (e.g. differences in color shade, proportions) cannot constitute grounds for a complaint regarding the goods as inconsistent with the contract.
The Seller shall not be liable for the lack of conformity of the goods with the contract if the Buyer, at the latest at the time of conclusion of the contract, was expressly informed that a specific feature of the goods deviates from the requirements of conformity with the contract and expressly and separately accepted the lack of this specific feature.
§2 General conditions
1. The governing law for this contract is Polish law. These Terms and Conditions are provided in English for the convenience of the customer.
2. The Seller ships orders worldwide. The available shipping destinations are specified during the checkout process.
3. The Seller is obliged and undertakes to provide services and deliver goods free from defects.
4. All prices are expressed in the currency displayed on the website. For orders shipped within the European Union, the prices include the applicable Value Added Tax (VAT). For orders shipped outside the European Union, the Buyer is responsible for all import duties and taxes.
If the Seller announces a reduction in the price of a Product, in addition to information about the reduced price, the Seller shall also display information about the lowest price of that Product that was valid in the period of 30 days before the introduction of the reduction.
For orders shipped to countries outside the European Union, the Buyer, as the importer, may be subject to additional fees, such as customs duties, import taxes, or other charges imposed by the customs authorities of the destination country. All such fees are the sole responsibility of the Buyer. The Seller has no control over their fees and cannot estimate them. For more information, we recommend that the Buyer contact their local customs office before placing an order. Should the Buyer refuse to pay these fees, resulting in the shipment being returned to the Seller, the Buyer will be held liable for all costs incurred. In such an event, all costs associated with the return shipment—including, but not limited to, return shipping fees, any return customs duties, taxes, and handling fees charged to the Seller—will be deducted from the Buyer’s refund for the merchandise.
5. All time limits are calculated in accordance with Article 111 of the Civil Code, i.e. a time limit expressed in days ends on the last day, and if the beginning of a time limit expressed in days is a certain event, the day on which that event occurred is not taken into account when calculating the time limit.
6. Confirmation, disclosure, recording and securing of all essential provisions of the contract in order to obtain access to this information in the future takes the form of:
a. confirmation of the order by sending to the specified e-mail address: the order, a pro forma invoice, information on the right to withdraw from the contract, these regulations in PDF format, a sample withdrawal form in PDF format, links to download the regulations and the sample withdrawal form;
b. attaching the following printed documents to the completed order, sent to the designated place of delivery of the goods: proof of purchase, information on the right to withdraw from the contract, these regulations, and a sample withdrawal form.
7. The Seller informs about any warranties known to him provided by third parties for products available in the store.
8. The Seller does not charge any fees for communication with him using means of distance communication, and the Buyer will bear the costs in the amount resulting from the agreement he has concluded with a third party providing him with a specific service enabling distance communication.
9. In order to properly use the Store, the Buyer must have a device with Internet access and a current version of one of the popular web browsers, such as Google Chrome, Mozilla Firefox, Microsoft Edge, Opera or Safari, with cookies and JavaScript enabled.
10. The Buyer may choose to have their data remembered by the Store to facilitate the process of placing a subsequent order. To do this, the Buyer must provide a login and password, which are necessary to access their account. The login and password are a sequence of characters set by the Buyer, who is obligated to keep them confidential and protect them from unauthorized access by third parties. The Buyer may view, correct, update, and delete their data in the Store at any time.
11. The Seller complies with the code of good practice.
12. The Buyer is obliged to:
aa not providing or transmitting content prohibited by law, e.g. content promoting violence, defamatory or violating personal rights and other rights of third parties,
to use the store in a way that does not disrupt its operation, in particular through the use of specific software or devices,
not to take actions such as: sending or posting unsolicited commercial information (spam) within the store,
to use the store in a way that is not burdensome for other Buyers and the Seller,
ae use of any content posted within the store only for your own personal use,
af use the store in a manner consistent with the provisions of the law in force in the territory of the Republic of Poland, the provisions of the regulations, as well as with the general rules of netiquette.
§3 Conclusion of the contract and implementation
1. Orders can be placed 24 hours a day.
2. In order to place an order, the Buyer should perform at least the following steps, some of which may be repeated multiple times:
a. adding a product to the cart;
b. selection of delivery type;
c. selection of payment type;
d. selection of the place of delivery of the goods;
e. placing an order in the store by using the "Order and pay" button.
3. The conclusion of the contract with the Consumer takes place upon placing the order.
4. The Consumer's order paid on delivery shall be fulfilled immediately, and the order paid by bank transfer or via an electronic payment system shall be fulfilled after the Consumer's payment has been credited to the Seller's account, which should take place within 30 days of placing the order, unless the Consumer was unable to fulfill the service due to no fault of his own and informed the Seller thereof.
5. The conclusion of the contract with the Customer takes place upon acceptance of the order by the Seller, of which the Customer is informed within 48 hours of placing the order.
6. The Customer's order paid cash on delivery will be fulfilled immediately after the conclusion of the contract, and the order paid by bank transfer or via an electronic payment system will be fulfilled after the conclusion of the contract and the Customer's payment has been credited to the Seller's account.
7. The fulfillment of the Customer's order may be dependent on payment of all or part of the order value or obtaining a trade credit limit of at least the value of the order or the Seller's consent to send the order cash on delivery (payable on delivery).
8. If the customer chooses payment by bank transfer or payment card, the order processing time is counted from the date of crediting the Seller's bank account or settlement account.
9. The subject of the contract will be shipped within the time specified on the product card, and for orders consisting of multiple products, within the longest time specified on the product cards. The time period begins upon completion of the order.
10. The purchased subject of the contract is sent, together with the sales document selected by the Buyer, by the type of delivery selected by the Buyer to the place of delivery of the goods indicated by the Buyer in the order, together with the attached attachments referred to in §2 point 6b.
11. Available payment methods:
a) Online payments via payment operators:
PayPal: allows you to make payments using your PayPal account.
BLIK: direct payment using a code generated in the Buyer's bank mobile application.
b) Payment by credit or debit card:
Direct acceptance of payment cards such as Visa, MasterCard and American Express.
c) Deferred payments (so-called "Buy now, pay later"):
Klarna
PayPo
When choosing deferred payment, the buyer concludes a separate agreement with the operator of a given payment (Klarna or PayPo), and its implementation takes place under the terms and conditions specified in the regulations of that operator.
d) Payment on delivery:
Cash on delivery: payment to the courier upon delivery.
In case of personal collection: payment in cash or by card at the collection point at: ul. Andrzeja Struga 14, 65-331 Zielona Góra.
The Buyer selects the payment method when placing the order.
Detailed information about payment operators and any additional costs related to the selected payment method are visible to the Buyer at the stage of finalizing the order, before its final approval.
§4 Right to withdraw from the contract
1. The consumer has the right to withdraw from a distance contract under Article 27 of the Consumer Law without giving any reason and without incurring any costs, except for the costs specified in Article 33 and Article 34 of the Consumer Law.
2. The deadline for withdrawal from a distance contract is 14 days from the date of delivery of the item, and to meet the deadline it is sufficient to send a declaration before its expiry.
3. The Consumer may submit a declaration of withdrawal from the contract on the form, the template of which constitutes Annex 2 to the Consumer Law, on the form available at https://happymess.co/pages/wymiany-zwroty or in another form consistent with the Consumer Law.
4. The Seller will confirm to the Consumer by e-mail (provided when concluding the contract and another one if it was provided in the submitted declaration) receipt of the declaration of withdrawal from the contract.
5. In the event of withdrawal from the contract, the contract is deemed not to have been concluded.
6. The Consumer is obligated to return the item to the Seller immediately, but no later than 14 days from the date on which they withdrew from the contract. To meet the deadline, it is sufficient to return the item before its expiry.
7. The consumer returns the items that are the subject of the contract from which he has withdrawn at his own expense.
8. The consumer shall not bear the costs of providing digital content that is not recorded on a tangible medium if he or she has not consented to the performance of the service before the expiry of the withdrawal period or has not been informed of the loss of his or her right to withdraw from the contract at the time of giving such consent or the entrepreneur has not provided confirmation in accordance with Article 15 paragraph 1 and Article 21 paragraph 1 of the Consumer Law.
9. The consumer is liable for any reduction in the value of the item that is the subject of the contract resulting from its use in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.
10. The Seller shall immediately, no later than within 14 days from the date of receipt of the declaration of withdrawal from the contract submitted by the Consumer, return to the Consumer all payments made by him, including the costs of delivering the goods to the Consumer, and if the Consumer has chosen a delivery method other than the cheapest standard delivery method offered by the Seller, the Seller shall not reimburse the Consumer for additional costs in accordance with Article 33 of the Consumer Law.
11. The Seller shall refund the payment using the same payment method used by the Consumer, unless the Consumer has expressly agreed to a different payment method that does not involve any costs for him.
12. The Seller may withhold the refund of the payment received from the Consumer until the goods are received back or the Consumer provides proof of having sent them back, whichever occurs first.
13. Online payments are processed by external, specialized payment operators. Information about the operator handling a given transaction is visible to the Buyer during the ordering process.
14. Pursuant to Article 38 of the Consumer Law, the consumer has no right to withdraw from the contract:
and in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the deadline for withdrawal from the contract;
b in which the subject of the provision is a non-prefabricated item, manufactured according to the consumer’s specifications or intended to meet his individual needs;
c in which the subject of the performance is an item that spoils quickly or has a short shelf life;
d in which the subject of the service is an item delivered in a sealed package which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
e. where the subject of the performance are things that after delivery, due to their nature, are inseparably connected with other things;
f where the subject of the provision are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
the supply of digital content that is not recorded on a tangible medium, if the performance of the service has begun with the express consent of the Consumer before the expiry of the withdrawal period and after the entrepreneur has informed him of the loss of the right to withdraw from the contract;
ho delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement.
§5 Exchange of Goods
The Store does not offer a direct exchange procedure for international orders. To receive a different item, please return the original product for a refund and place a new order.
§6 Responsibility for the conformity of the goods with the contract and complaints
1. The Seller is obligated to deliver goods to the Consumer and the Entrepreneur acting as a consumer in accordance with the contract. The Seller is liable for any lack of conformity of the goods with the contract that exists at the time of delivery and is discovered within two years of that date, under the terms of the Consumer Rights Act.
2. If the goods are found to be non-conforming to the contract, the Consumer or Entrepreneur with consumer rights has the right to demand their repair or replacement.
3. The Seller may make an exchange when the Consumer requests a repair, or the Seller may make a repair when the Consumer requests a replacement if bringing the goods into conformity with the contract in the manner chosen by the Buyer is impossible or would require excessive costs for the Seller.
4. If repair or replacement is impossible or would require excessive costs, the Buyer may submit a declaration of price reduction or withdrawal from the contract. The consumer may not withdraw from the contract if the lack of conformity of the goods is immaterial.
5. Complaints should be submitted by email to sklephm@happymess.co or in writing to: DHJ Daria Romankiewicz-Hańska, ul. Andrzeja Struga 14, 65-331 Zielona Góra. The complaint should include the Buyer's details, order number, description of the reason for the complaint, and the request (e.g. repair, replacement).
6. In order for a complaint to be considered, the Buyer is obligated to deliver the product in question to the Seller's address. The Seller bears the cost of delivery.
7. The Seller will respond to the complaint of the Consumer or Entrepreneur under consumer rights within 14 days of its receipt.
8. In the case of Buyers who are entrepreneurs (not having the status of an Entrepreneur with consumer rights), liability under the warranty for physical and legal defects is excluded pursuant to Article 558 § 1 of the Civil Code.
9. Complaints regarding non-conformity of the goods with the contract do not cover mechanical, thermal or chemical damage caused by the Buyer as a result of improper use or maintenance (not in accordance with the recommendations on the product label), as well as natural wear and tear of the goods as part of their proper use.
§7 Product Reviews
1. The Seller allows its Customers to post opinions about products.
2. The Seller informs that it takes steps to verify whether the published opinions come from Customers who actually purchased the product.
Opinion verification is done by checking whether the email address of the person leaving the opinion matches the email address used when placing the order in the store.
The Seller does not use false opinions or recommendations and does not commission their issuance.
§8 Privacy policy and personal data security
1. The Personal Data Administrator is responsible for the lawful processing of personal data, the principles of collecting, processing and storing personal data, as well as the Buyer's rights related to his or her personal data.
2. The Personal Data Administrator processes the personal data of Buyers based on consent and in connection with the legitimate interests of the Seller.
3. The Personal Data Administrator collects and processes personal data only to the extent justified by contractual or legal obligations.
4. The Buyer's consent to the processing of personal data is voluntary, and consent to the processing of data for a specific purpose may be withdrawn at any time.
5. For the purposes of fulfilling the Buyer's order, the following personal data are collected:
a. postal address – necessary to issue proof of purchase;
b. place of delivery of the item – necessary to address the shipment;
c. e-mail – necessary for communication related to the execution of the order;
d. telephone number – necessary when selecting certain delivery types
6. Detailed solutions regarding the protection of personal data related to placing an order, but also to the use of the store before and after placing an order, are included in the privacy policy.
§9 Product Safety and GPSR Compliance
1. The Seller undertakes to offer in the Store only safe products that meet the requirements specified in Regulation (EU) 2023/988 of the European Parliament and of the Council of 10 May 2023 on general product safety (GPSR).
2. In order to comply with the information obligations arising from the above-mentioned regulation, the Seller ensures that at least the following information is available on the page (card) of each product:
(a) identification details of the manufacturer (or importer/authorised representative if the manufacturer is established outside the European Union), including its name, postal address and e-mail address or other electronic contact point;
(b) data enabling the unambiguous identification of the product, including a photograph of the product and the type, batch or serial number, if applicable;
c) all warnings and safety instructions required for the product, presented in Polish.
3. The Buyer is obliged to read the information and instructions provided on the product card before use in order to ensure correct and safe use of the goods.
4. In case of any questions or doubts regarding the safety of the product, the Buyer is requested to contact the Seller immediately at the following e-mail address: sklephm@happymess.co.
§10 Final provisions
1. None of the provisions of these regulations are intended to violate the Buyer's rights. Nor may they be interpreted as such, because in the event of any inconsistency between any part of the regulations and applicable law, the Seller declares unconditional compliance with and application of that law in place of the challenged provision of the regulations.
2. Registered Buyers will be notified of any changes to the Terms and Conditions and their scope electronically (to the email address provided during registration or ordering). Notification will be sent at least 14 days before the new Terms and Conditions come into effect. Changes will be made to align the Terms and Conditions with applicable law.
3. The current version of the Terms and Conditions is always available to the Buyer in the Terms and Conditions tab at happymess.co/strona/regulamin. During order fulfillment and throughout the entire period of after-sales support, the Terms and Conditions accepted by the Buyer when placing the order apply.
4. Consumers have the option of using out-of-court complaint and redress mechanisms. Detailed information on this subject is available on the website of the Office of Competition and Consumer Protection, as well as from district (municipal) consumer ombudsmen.
Pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013, the Seller hereby informs about the existence of an online dispute resolution platform (ODR platform), available at: https://ec.europa.eu/consumers/odr. This platform is a one-stop shop for consumers and businesses seeking out-of-court dispute resolution.
The Seller declares that he consents to participating in the out-of-court settlement of consumer disputes.
In matters not regulated by these regulations, the generally applicable provisions of Polish law shall apply.
Ultimately, the case is decided by the court with local and material jurisdiction.